UX & Systems Designer

DESIGNING FOR THE FRICTION INSIDE COMPLEX SYSTEMSTREATING USER FRICTION AS DATA FOR REDESIGN

Selected Work

THE LEVY FEED

MAKING SCHOOL-DISTRICT MONEY LEGIBLE TO THE PEOPLE WHO FUND IT

QTEX AI

CUTTING DECISION OVERWHELM FOR HOBBYIST ENGINEERS

VISIBLE JOURNEY

ORIENTING PATIENTS THROUGH THE UNCERTAINTY OF THE ER

The ER Journey Tracker — a physical-digital tool that makes the ER process tangible, predictable, and visible.

PLANTPAL ACCESSIBLE

VOICE-FIRST PLANT CARE FOR BLIND & LOW-VISION GARDENERS

About

I'm a UX and systems designer who came to the work the long way around — two decades running hospitality operations taught me to read complex systems and find the friction people quietly route around. I design where confusing systems meet the people who have to use them anyway.